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IT Systems Support Engineer

We are looking for a proactive and technically skilled IT Support Engineer with 2–3 years of hands-on experience in IT infrastructure and end-user support. The candidate will be responsible for providing on-site and remote IT support across both internal environments and client locations, ensuring smooth operation of systems, applications, and virtualized environments.

Job Type: Full Time

Job Location: Kochi, Kerala

Responsibilities

  • Provide L1/L2 IT support for Network, Windows Server and Windows client environments
  • 2–3 years of experience in IT support / system administration
  • Basic understanding of networking concepts (LAN, WAN, VPN, TCP/IP)
  • Basic understanding on virtualization platforms (VMware / Hyper-V / similar)
  • Manage and troubleshoot desktop, laptop, printer, and peripheral issues.
  • Provide application support for business and client applications
  • Handle on-site client visits for issue resolution, system setup, and maintenance
  • Coordinate with internal teams and vendors for escalated issues
  • Maintain documentation, incident logs, and asset records
  • Relevant certifications such as Microsoft, CompTIA A+, CCNA, or ITIL are a plus
  • Bachelor's degree in Computer Science, Information Technology, or a related field

Skills

Last Date of Application: 31-03-2026

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